What if?
Quick guidance when something goes wrong
What if someone gets separated in the Haram?Don't panic; this is very common and most people are found quickly.What if no one comes to pick me up at the airport?Don't panic and stay calm.What if I fall ill?For minor discomfort, rest, water and shade are enough.What if I lose my passport?First search the hotel and your belongings thoroughly.What if I lose my phone or money?Go to the Haram's lost and found office, report theft to the police, and block your SIM and bank card straight away..What if I miss my return flight or it is changed?Go to the airline counter straight away and inform your travel agent.What if the hotel or room is not as booked?First speak to hotel reception and show your voucher.What if a companion passes away?Inna lillahi wa inna ilayhi raji'un.What if my luggage doesn't arrive at the airport?Before leaving the airport, file a report at the airline's lost-baggage counter and get a receipt.What if my visa is about to expire?Don't stay beyond the period allowed on your Umrah visa.